Move

Activity Providers safely and securely manage their bookings and payments with Move and grow their business with the huge reach of the Move community

Help for Activity Providers

What is Move?

Getting Started

Log in to your MoveGB Partner Portal

Understanding my Dashboard

Updating your venue page and activities

If operating out of a venue or live streaming, your venue description is your opportunity to sell your business as a whole!

How to write good descriptions for your venue

How to choose the best images for my venue page

My Partner Portal

How to update the price that you charge to your customers who book onto your activities directly on your public Move page

Changing your public pay-as-you-go prices

If you can no longer run a class here's how you cancel it in your portal to let your customers know

How to cancel a class in your portal

Adding and Editing activities

Adding your activities from MindBody to your MoveGB timetable with seamless bookings and timetable updates.

Adding Activities from MINDBODY

Adding Activities from TeamUp

My Activities

How to add multiple hosts for your instructors to run live stream sessions through your Zoom account

Adding multiple hosts on Zoom

Updating your activities with the correct live stream URL ensures the best possible experience for your members!

How to update your Live Stream URLs

Having troubles with your wireless connection via Zoom?

Troubleshooting connection issues via your Live Stream sessions

Getting your live stream meetings set up is quick and easy!

Scheduling meetings on Zoom

Setting your activities to be delivered both in person and via live stream at the same time

How to deliver Omni-Channel fitness classes

Tips on how to host engaging live stream and omni-channel classes

How to be a great live stream instructor

Top technical tips on delivering your physical classes at the same time as live streaming

Top tips for Omni-Channel delivery

If you're using Zoom to live stream your classes, then here's how to make the sound, sound great!

How to play music over your Live Stream on Zoom

It's important to understand music licensing laws if you're playing those sweet beats!

Music licensing

Here's a quick overview of what your customers will experience when they book through your new public page.

What do your customer's experience when they book with you?

Live stream fitness classes are leading the industry at the moment. If you use an alternative programme to Zoom, here's how to get set up...

How to set up Live Streaming for your fitness class

How to Launch Your New Live Stream System

Live Streaming Your Activities

How to check-in a customer through my desktop portal

Check Ins and No shows - An Overview

We offer a free booking system that allow Move fitness providers to manage their bookings on the go

Responding to Booking Requests

How to customise your late cancellation window and manage cancellations on your Move Portal.

Your Late Cancellation Window and Late Cancel/No Show Fees

Log into your Portal from your mobile - easily manage check-ins and class cancellations

An overview of the 'Manual Accept/Decline' booking system

My Bookings

How do I integrate Move with my MINDBODY?

How to offer live stream activities through Zoom

An overview of our integrated booking systems

Integrations and booking systems

You have full access to your payment report at any time.

Your Payment Report

Understand how you receive income from the Move products you use.

How Payments Work For Activity Providers

We're changing payment system that means you'll have more control over your Move earnings.

Control your Move earnings 💰

High Value Customers

Move Pricing

Nothing says “come back to my class” more than a fabulous first impression, right!

5 simple tips to get a first time customer to return to your class next week

Here are some guidelines that may be helpful!

How to write good activity descriptions

Increase your direct sales with Move

Join Our Independent Community and Take Part in the Experience Fitness Series

Becoming a Move Partner

Promoting Your Business

Find answers and get help from Intercom Support and Community Experts

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