Help for activity providers

Activity Providers safely and securely manage their bookings and payments with Move and grow their business with the huge reach of the Move community

38 articles in this collection
Written by Emelia King

Getting Started

What is Move?

Written by Emelia King
Updated over a week ago

My Partner Portal

Log in to your MoveGB Partner Portal

Written by Emelia King
Updated over a week ago

Understanding my Dashboard

Written by Emelia King
Updated over a week ago

Updating your venue page and activities

Written by Emelia King
Updated over a week ago

How to write good descriptions for your venue

If operating out of a venue or live streaming, your venue description is your opportunity to sell your business as a whole!

Written by Emelia King
Updated over a week ago

How to choose the best images for my venue page

Written by Emelia King
Updated over a week ago

My Activities

Adding and Editing activities

Written by Emelia King
Updated over a week ago

Adding Activities from MINDBODY

Adding your activities from MindBody to your MoveGB timetable with seamless bookings and timetable updates.

Written by Emelia King
Updated over a week ago

Adding Activities from TeamUp

Quickly add your activities from TeamUp

Written by Emelia King
Updated over a week ago

Changing your public pay-as-you-go prices

How to update the price that you charge to your customers who book onto your activities directly on your public Move page

Written by Emelia King
Updated over a week ago

How to cancel a class in your portal

If you can no longer run a class here's how you cancel it in your portal to let your customers know

Written by Emelia King
Updated over a week ago

Live Streaming Your Activities

Top tips for Omni-Channel delivery

Top technical tips on delivering your physical classes at the same time as live streaming

Written by Emelia King
Updated over a week ago

How to play music over your Live Stream on Zoom

If you're using Zoom to live stream your classes, then here's how to make the sound, sound great!

Written by Emelia King
Updated over a week ago

Music licensing

It's important to understand music licensing laws if you're playing those sweet beats!

Written by Emelia King
Updated over a week ago

Adding multiple hosts on Zoom

How to add multiple hosts for your instructors to run live stream sessions through your Zoom account

Written by Emelia King
Updated over a week ago

How to update your Live Stream URLs

Updating your activities with the correct live stream URL ensures the best possible experience for your members!

Written by Emelia King
Updated over a week ago

Troubleshooting connection issues via your Live Stream sessions

Having troubles with your wireless connection via Zoom?

Written by Emelia King
Updated over a week ago

Scheduling meetings on Zoom

Getting your live stream meetings set up is quick and easy!

Written by Emelia King
Updated over a week ago

How to deliver Omni-Channel fitness classes

Setting your activities to be delivered both in person and via live stream at the same time

Written by Emelia King
Updated over a week ago

How to be a great live stream instructor

Tips on how to host engaging live stream and omni-channel classes

Written by Emelia King
Updated over a week ago

How to set up Live Streaming for your fitness class

Live stream fitness classes are leading the industry at the moment. If you use an alternative programme to Zoom, here's how to get set up...

Written by Emelia King
Updated over a week ago

What do your customer's experience when they book with you?

Here's a quick overview of what your customers will experience when they book through your new public page.

Written by Emelia King
Updated over a week ago

How to Launch Your New Live Stream System

Written by Emelia King
Updated over a week ago

My Bookings

How to check-in a customer through my desktop portal

Written by Emelia King
Updated over a week ago

Check Ins and No shows - An Overview

Written by Emelia King
Updated over a week ago

Responding to Booking Requests

We offer a free booking system that allow Move fitness providers to manage their bookings on the go

Written by Emelia King
Updated over a week ago

Your Late Cancellation Window and Late Cancel/No Show Fees

How to customise your late cancellation window and manage cancellations on your Move Portal.

Written by Emelia King
Updated over a week ago

Log into your Portal from your mobile - easily manage check-ins and class cancellations

Written by Emelia King
Updated over a week ago

An overview of the 'Manual Accept/Decline' booking system

Written by Emelia King
Updated over a week ago

Integrations and booking systems

How to offer live stream activities through Zoom

Written by Emelia King
Updated over a week ago

How do I integrate Move with my MINDBODY?

Written by Emelia King
Updated over a week ago

An overview of our integrated booking systems

Written by Emelia King
Updated over a week ago

Move Pricing

Your Payment Report

You have full access to your payment report at any time.

Written by Emelia King
Updated over a week ago

How Payments Work For Activity Providers

Understand how you receive income from the Move products you use.

Written by Emelia King
Updated over a week ago

Control your Move earnings 💰

We're changing payment system that means you'll have more control over your Move earnings.

Written by Emelia King
Updated over a week ago

High Value Customers

Written by Emelia King
Updated over a week ago

Promoting Your Business

5 simple tips to get a first time customer to return to your class next week

Nothing says “come back to my class” more than a fabulous first impression, right!

Written by Emelia King
Updated over a week ago

How to write good activity descriptions

Here are some guidelines that may be helpful!

Written by Emelia King
Updated over a week ago