We do not require any notice periods on full memberships if you're not planning to use your membership the following month so you will need to ensure the account is set to cancel before your next renewal date. Alternatively, When you join Move with our £1 you'll have 14 days before your first payment. If you don't find what you're looking for during those 14 days and don't want to continue, you can cancel at any time.
Please note that you will not be able to cancel your account if you have bookings scheduled for beyond your next payment date.
To bypass this, simply head to your Bookings and cancel any upcoming sessions then attempt cancellation again. If you need any help at all, please do reach out to our friendly team at [email protected] 😊
When you're ready to start your activities again then just log back into your MoveGB app to purchase a membership.
Please check our this helpful video tutorial below if you get stuck or reach out to our team and we shall be happy to help 🏃♀️
On a full membership and just want to take a break? Most people choose our awesome freezing option!
🤸♀️ We love to be flexible at Move, so we have a great freeze function you can use up to 10 times per year! Ideal for using over breaks for holidays or the big annual intense work week!
Want to take a longer break but don't want to cancel completely?
Why not use our rejoin feature and commit to coming back to Move at a later date! You might even have some unused credit to save 👍