Move

How to freeze and frequently asked questions

How do I freeze my membership?

It's super easy to deactivate your MoveGB account. Just visit your 'Account' page and then tap the deactivate button in your settings.

How do I cancel my MoveGB subscription?

How do I take a break and not lose pre-paid credit? Use our rejoin feature!

How can I change my price plan?

How do I change my payment method?

How do I reset my password?

How sessions work with Move, and how to keep track of what you've used...

Session Refresh and Allowance

Managing your account

Find answers and get help from Intercom Support and Community Experts

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