Move Membership FAQ's

Our new memberships offer even more variety than before, with an awesome range of venues available, and plans tailored to suit your active habits!

We pride ourselves on having the most flexible memberships around, so perks include:

  • No joining fee (ever!)
  • No cancellation fee
  • You can deactivate your plan at any time, we just require two weeks notice if you don't want your next renewal to be charged.
  • Want to take a longer break instead of deactivating? You can make use of our rejoin feature. Claim back unused time if you return to Move at a later date!
  • Off on holiday, or busy at work? We get it! You can freeze your account 10 times a year with our freeze function.  
  • You can upgrade and downgrade your plan easily online
  • Quick and friendly customer service - we're on hand to help 7 days a week via phone and email - we love to hear from you, so just get in touch if you need any help!