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How do I freeze my membership?

🤸‍♀️We love to be flexible at Move, so we have a great freeze function you can use up to 5 times per year*!  Ideal for using over breaks for holidays or the big annual intense work week!  

Freezing your membership costs just 18p per day which is the equivalent to £1.25/week. This is billed when you freeze your account.

On your requested date you will return to all unused time - a service unique to MoveGB! 👍🏼

If you wish to attend or book an activity while your account is frozen, you still can! You'll just receive a discount off the drop in rate for activities, usually around 10% off. This will be charged to the payment method that you have linked to your MoveGB membership when you book/attend. 

To get this sorted before the manic packing for your trip begins, just click here to visit your account, tap 'deactivate membership' and select 'I want to freeze my membership'. This freezes your account straight away, so if you want to freeze on a future date don't forget to hop into your account to set it up!

OR if you're really in a rush, give out team a quick call on 0345 519 6626 and they'll be happy to help!

* Our year is rolling, so will take into account any freezes in the last 365 days.