If you have seen a charge on your payment history (this can be found on your Account page) for attending an activity then the reason why will be one of these below...

1. You have attended over your sessions for the week

You can view the number of activities remaining for the week in your membership plan on your Account page. Your week runs from Monday to Sunday and refreshes your count first thing on Monday morning!

If you are on an unlimited plan, please remember that a fair usage policy of 7 activities included per week applies so you will just pay for any activities attended after 7 have been recorded each week... receiving a nice discount as well!

You can view the number of activities remaining for the week in your membership plan on your Account page. Your week runs from Monday to Sunday and refreshes your count first thing on Monday morning!

If you are on an unlimited plan, please remember that a fair usage policy of 7 activities included per week applies so you will just pay for any activities attended after 7 have been recorded each week... receiving a nice discount as well!


2. You have attended an activity that has a premium top up charge

Activities can have a premium charge if they are not included in your membership plan. The premium charge for an activity is shown on the activity when you search on your MoveGB app and at the time of booking.

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